Quick Problem: Inconsistency of Controls Web Site: https://ocapps.occourts.org/ejuror Quick Description: Forcing manual entry of year introduces several problems. Quick Explanation: Takes the user out of the mental model of the already established drop-down control mode Forces the user to to expend additional cognitive resources Allows the user to enter a non-valid date generating an error [...]
Posts Tagged ‘cognitive’
17 May
Could turning on a dime be worth a dollar?
Heuristic evaluations “A heuristic is a mental shortcut that allows people to solve problems and make judgments quickly and efficiently. The rule-of-thumb strategies shorten decision-making time and allow people to function without constantly stopping to think about the next course of action. While heuristics are helpful in many situations, they can also lead to biases.” [...]
